Shipping & Policies
Items will be sent via USPS First Class Mail and should arrive within 3 business days of the shipping date (tracking information is provided with your order). Items typically ship from the studio in 7 business days or less.
Express shipping is available on all in-stock items and items will ship the following day via overnight service!
IF your item will take longer to ship than 7 business days, or Express shipping was purchased and is not possible, you will be contacted by email. Ceramic and pieces from the 'Dipped Collection', if not in stock, can take longer to ship due to the nature of the creation process!
All items at Bela Begonias are handmade by the artist. This makes your purchase special and unique - so you should expect slight variances from the photos seen on the website. The quality of your item is backed 100%. Should you encounter a problem with your purchase due to the quality of the material - under normal wear and tear - Bela Begonias will repair or replace your item at no additional cost (this applies to jewelry only!). Should your item break due to an accident (such as a tug on a chain, dropping a crystal and breaking it, etc,) repairs can be quoted based on those specific items.
All products featured on the site are hand-made works of art, many of which are made to order. Therefore, returns beyond defects will be considered on a case-to-case basis. Please email firstname.lastname@example.org with questions.